Shipping Policy
Last updated: 31st March, 2026
1. Domestic Shipping (India)
We offer free shipping across India on all prepaid orders above ₹350.
For orders below ₹350, a nominal shipping fee of ₹50 is applicable.
Cash on Delivery is available for your convenience at ₹50 per order.
2. Order Processing & Dispatch
- Orders are typically processed and dispatched within 24–48 hours of being placed.
- Orders placed before 3:00 PM IST on a business day are usually processed and shipped the same day (subject to payment confirmation and product availability).
- Orders placed after 3:00 PM IST will be shipped on the next business day.
- Orders placed on Sundays or public holidays will be dispatched on the next working day.
If you require urgent delivery, please write to us and we will do our best to accommodate your request. Please ensure that your shipping details are accurate and complete to avoid any delays.
3. Delivery Timelines
We partner with trusted courier services to ensure reliable delivery.
Once dispatched, orders typically arrive within 2–5 business days, depending on your location.
Delivery timelines are indicative and may vary slightly based on location, courier operations, or unforeseen circumstances. During peak or festive periods, deliveries may take a little longer. We work closely with our shipping partners to ensure your order reaches you at the earliest.
4. Shipping Support
For any shipping-related queries or assistance, please contact us at:
care@istoratea.com